You Will need to contact us before placing your order if it is to be shipped to other than the 48 continental states.

We can not ship to a P.O. box. All orders must be shipped to a physical address.

Forms of payment: Visa, MasterCard, American Express, Discover, PayPal, certified check. Your credit card will not be charged until the order is shipped. Certified checks are to be made out to Sound Beach Music and sent to Sound Beach Music, 66 Echo Ave., Miller Place, NY 11764. All payments are to be in U.S. dollars.

Return Policy: We appreciate your business and want you to be happy with your purchase. Every item we sell new and covered by the manufacturer’s warranty. If for any reason you are not completely satisfied with any item, return it within 30 days of the shipping date for a complete refund of the merchandise price, minus the original shipping costs. Please do not accept any shipment if the packaging appears damaged in any way. If you accept a shipment and then discover damage, please save the packaging as we may need these items for further investigation. We strongly suggest that you check your order after receiving it to be sure that it is in proper working order. Returned items must be in resalable conditions. Resalable condition means that the product is exactly in the same condition as you received it. All exchanges must be pre-paid, returned in original packing, with all enclosures and show no sign of wear or abuse. Shipping charges are non-refundable. Please contact us before returning any items. No returns on opened CDs, opened DVDs, print music, earplugs, harmonicas or reeds (unless in a sealed package.)

Most orders will ship by the second business day after the order is placed. Feel free to check on the status of your order by contacting us by e-mail or phone.

By law, we are required to collect sales tax on all orders shipped within New York. Orders shipped outside of New York are not subject to sales tax.

We are committed to protecting your privacy. We will not disclose any of your personal information to anyone outside of Sound Beach Music. This includes your name, mailing address, phone number, e-mail address or credit card information. Any credit card information we collect from you will be used for the current transaction and will not be saved for further use.