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You Will need to contact us before placing your order if it
is to be shipped to other than the 48 continental states.
We can not ship to a P.O. box. All orders must be shipped
to a physical address.
Forms of payment: Visa, MasterCard, American Express, Discover,
PayPal, certified check. Your credit card will not be charged
until the order is shipped. Certified checks are to be made
out to Sound Beach Music and sent to Sound Beach Music, 66
Echo Ave., Miller Place, NY 11764. All payments are to be
in U.S. dollars.
Return Policy: We appreciate your business and want you to
be happy with your purchase. Every item we sell new and covered
by the manufacturers warranty. If for any reason you
are not completely satisfied with any item, return it within
30 days of the shipping date for a complete refund of the
merchandise price, minus the original shipping costs. Please
do not accept any shipment if the packaging appears damaged
in any way. If you accept a shipment and then discover damage,
please save the packaging as we may need these items for further
investigation. We strongly suggest that you check your order
after receiving it to be sure that it is in proper working
order. Returned items must be in resalable conditions. Resalable
condition means that the product is exactly in the same condition
as you received it. All exchanges must be pre-paid, returned
in original packing, with all enclosures and show no sign
of wear or abuse. Shipping charges are non-refundable. Please
contact us before returning any items. No returns on opened
CDs, opened DVDs, print music, earplugs, harmonicas or reeds
(unless in a sealed package.)
Most orders will ship by the second business day after the
order is placed. Feel free to check on the status of your
order by contacting us by e-mail or phone.
By law, we are required to collect sales tax on all orders
shipped within New York. Orders shipped outside of New York
are not subject to sales tax.
We are committed to protecting
your privacy. We will not disclose
any of your personal information to
anyone outside of Sound Beach Music.
This includes your name, mailing
address, phone number, e-mail
address or credit card information.
Any credit card information we
collect from you will be used for
the current transaction and will not
be saved for further use.
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